Common questions
Is PocketPass affiliated with the official exam?
No. PocketPass is an independent practice tool. It is not a government app and does not represent the FDHRC or any regulator. The exam blueprint and competency framework we map to are public FDHRC documents. See How we make questions for the official source links.
The sign-in link did not arrive
Request a new link from the app and check spam or promotions. The link expires after 15 minutes. If it still does not arrive, email us from the address you used to sign in.
I changed devices
Install PocketPass on the new device and sign in with the same email. Your progress stays on your account.
I found an error in a question
Report it in the app from that question. A reported question is taken out of study right away and reviewed again. You can also email us with the question text if you cannot open the app.
I want to delete my account or data
In the app, go to Me → Delete account. If you cannot open the app, email hello@pocketpass.ca from the address on the account. See Privacy for the full process.
Free access
Free through February 1, 2027. Paid plans start in 2027.