Privacy Policy

What we collect

Your email (for email-code sign-in), or the identifier Apple or Google shares when you continue with those buttons. Guest mode stores a throwaway account so we can cap you at 5 questions a day; it is not a saved study plan. Your study activity (answers, review schedule, streaks), your chosen exam sitting, and purchase records. We store your device's local timezone with each event so daily/weekly boundaries are correct for you. Apple may give us a Hide My Email address instead of your personal inbox.

How we use it

To run the app: schedule your reviews (FSRS), show your stats, apply your plan, and process referrals and payments. We don't sell your data, and there are no ads.

Where it's stored

Data is stored with our infrastructure provider (Supabase, hosted in Canada in the ca-central-1 region). Email delivery uses a third-party provider. Sign in with Apple or Google is verified with those companies. If any processing occurs outside Canada, we'll disclose it here (PIPEDA cross-border notice).

Your rights (PIPEDA)

You can download all your data anytime from Me → Download my data, and delete your account from Me → Delete account (permanent deletion after a 30-day grace period).

How to request account and data deletion

In the app, open Me → Delete account. Deletion is permanent after a 30-day grace period. If you cannot open the app, email hello@pocketpass.ca from the address on the account and ask us to delete it. We will confirm and start the same 30-day deletion. You can also email privacy@pocketpass.ca.

Retention

We keep your data while your account is active. On deletion, data is purged after the 30-day grace window, except records we must retain for legal/accounting reasons.

Last updated: 7 September 2026. Privacy contact: privacy@pocketpass.ca